We recommend placing your rental order as soon as possible to ensure availability, especially during peak travel seasons. However, we can often accommodate last-minute requests, so feel free to reach out to us, and we'll do our best to assist you.

Absolutely! If you find that you need additional items during your stay, simply place another order through our website or contact our customer support team for assistance.

Yes, all of our rental items are thoroughly cleaned and sanitized before and after each use to ensure the highest standards of cleanliness and safety for our customers.

Our pricing is transparent, and we aim to provide clear information regarding all costs associated with your rental or service. A $5 delivery fee is applied to every order, covering both delivery and return of the rental items.

If you encounter any issues with the equipment during your rental period, please don't hesitate to contact our customer support team (support@islandbutler.com). We'll be happy to assist you and provide a prompt resolution to any concerns you may have.

Yes, you can make changes or cancel your booking up to 12 hours before the scheduled delivery. Please refer to our booking policy for specific details and instructions on how to modify or cancel your reservation.

Yes, our minimum rental period is 2 days. Please note that delivery and return must be scheduled on separate dates, as same-day delivery and return are not available.

We offer flexible delivery and return options to accommodate your schedule. You can choose the specific dates and times that best suit your itinerary, and our team will deliver the equipment directly to your location. We'll also arrange for a return at the end of your rental period.

Renting equipment from Island Butler is easy! Simply browse our catalog of baby gear and beach essentials, select the items you need, and proceed to checkout. You can choose your preferred delivery and return dates during the booking process.